Definitions
“ProcessMyOrder,” “Platform,” “Company,” “we,” “us,” “our” means http://processmyorder.com/ website.
“Service Provider,” “you” means any individual or entity using our Services.
“Product” or “Service” means those products or services that are offered by Service Providers on the ProcessMyOrder Platform.
“Customer”, “you” means the individual or entity that has purchased and uses the Product from the Service Provider.
“User” means an individual who is authorized by the Service Provider to access and use the Platform. The Service Provider may determine and manage each User’s level of access and permissions within its Account.
Acknowledgment
These Terms govern your use of the Website and form a binding legal agreement between you and the Company.
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any additional service-specific provisions published on the Website. If you do not agree to these Terms, you must refrain from accessing or using the Website.
You further represent that you are at least 18 years old (or the legal age of majority in your jurisdiction).
Service Provider Access
If you are registered as a Service Provider, you agree to comply with these Terms and any other agreements you have entered into with the Company.
The Company reserves the right, at its sole discretion and without prior notice, to suspend or terminate your participation as a Service Provider or to remove any Product or Service you provide through the Platform for actual or suspected violations of the Terms.
Each Service Provider and its users must access the Platform using their own login credentials, which may not be shared or used by multiple individuals. The Company reserves the right to suspend or terminate any user credentials if it reasonably suspects unauthorized or improper use. In such cases, the Company will provide prompt notice to the Service Provider.
Customer Access
Service Providers may initiate the creation of Customer accounts on the Platform to facilitate order management, communication, and payment tracking.
The Service Provider may send the Customer a link to the Platform, enabling the Customer to set a password and activate their account.
Once activated, the Platform enables Customers to discover, browse, and place orders for services offered by independent Service Providers who utilize the Company’s system to manage their orders. Customers can also submit reviews for Service Providers and their products.
If you are a Customer, you acknowledge and agree that the Company does not control, supervise, or assume responsibility for your interactions with any Service Provider.
If you engage with a Service Provider for a Product or Service, the terms governing your use or receipt of that Product or Service are determined solely by the Service Provider's terms and conditions, and not these Terms.
All questions, issues, or disputes concerning a Product or Service must be addressed directly to the Service Provider.
The Company is not liable for the collection, transfer, or storage of your data by a Service Provider outside of the Company’s Platform.
Please refer to the applicable Service Provider’s own terms and privacy policy for details regarding their practices.
When you engage with a Service Provider’s Product or Service, you do so at your own risk and discretion.
Relations between the parties
The Company is not a party to any purchase, sale, or service agreements entered into between Customers and Service Providers.
The Company does not participate in, or bear responsibility for, the execution, fulfillment, or delivery of any transactions or Products offered by Service Providers.
The Company disclaims any liability for failed payments, fraudulent activities, or any other disputes or issues that may arise from such transactions.
Each Service Provider remains solely responsible for complying with applicable consumer protection laws and for ensuring that сustomer rights are upheld.
The Company further assumes no responsibility or liability for the actions, services, representations, or content provided by any Service Provider.
Nothing in these Terms creates a partnership, joint venture, agency, fiduciary relationship, or similar association.
Products or Services offered by Service Providers
The Products and Services provided by Service Providers are not under the control of the Company. They are offered solely for your convenience, and their presence on the Platform does not imply any endorsement, sponsorship, or warranty from the Company. The Company does not take responsibility for the content, availability, accuracy, or performance of any Product or Service. Any information, materials, or content provided through these products or services are the sole responsibility of the respective Service Provider or third party.
Service Provider’s Responsibility
- Service Providers must provide accurate and publicly accessible business information, including contact details, terms of service, refund and return policies, and fulfillment timelines, either on their public profile or website.
- If a Service Provider uses third-party suppliers, fulfillment partners, or subcontractors, this must be clearly disclosed to Customers.
- Service Provider acknowledges and agrees that the Platform operates solely as a CRM and service management tool.
- Any contract for the sale or delivery of Products or Services entered into through the Platform is made directly between the Service Provider and the Customer. The Company is not the seller, and bears no responsibility for any Service Provider’s profile, materials, products, or services, or for any transaction between a Service Provider and a Customer.
- Service Providers represent and warrant that their use of the Platform and performance of their obligations under these Terms will comply with all applicable laws, regulations, and third-party rights.
Subscriptions
To access the Services, the Service Provider must select and pay for a Subscription plan. The Company grants the Service Provider and their authorized Users the right to use the Services in line with the chosen Subscription type and only for the duration of the Subscription Term. Fees applicable to subscription may be displayed on http://processmyorder.com/, provided upon request, or otherwise communicated by the Company.
The Company reserves the right to adjust Subscription Fees with at least one month’s prior notice.
Each Subscription Term is offered on either a monthly or annual basis. Unless canceled, annual Subscriptions automatically renew for additional years, and monthly Subscriptions renew for additional months.
The Company may modify the Services or any component thereof at its discretion without prior notice. The Company shall not be liable to you or any third party for modifications, suspensions, or discontinuation of any element of the Services.
You authorize the Company to automatically charge the applicable Fees at the start of the Subscription Term and on each Renewal Date.
If you wish to reduce the number of Users, switch plans, or cancel, you must do so before the Renewal Date.
Subscriptions may be canceled at any time, effective at the end of the current Subscription Term. No refunds will be issued for partial Subscription periods or cancellations.
Technical Support
The Company will provide technical support as specified under your Subscription plan.
Prohibited Uses of the Website
You agree to use the Website only as permitted under these Terms and applicable law. Without prior written consent, you may not:
- Copy, modify, or create derivative works of the Company’s Materials or Services, in whole or in part;
- Reverse engineer, decompile, or attempt to derive the source code of the Website;
- Insert or introduce malicious code or overload our infrastructure;
- Use automated tools (e.g., bots, scrapers) to extract data from the Website;
- Use the Website in violation of any law or third-party rights;
- Engage in conduct that breaches these Terms.
Links to Third-Party Websites
The Website may contain links to third-party websites or services not controlled by the Company.
We are not responsible for their content, policies, or practices, and you agree that we are not liable for any damages arising from your use of third-party sites. We recommend reviewing their terms and privacy policies.
Company Intellectual Property
All Website content (source code, databases, software, design, text, images, audio, video, graphics, etc.) and all trademarks, service marks, and logos are the exclusive property of the Company or its licensors.
You may not reproduce, distribute, modify, display, or create derivative works from any portion of the Content or Marks without the prior written consent of the Company or the applicable rights holder. Unauthorized use may violate copyright, trademark, and other intellectual property laws, and may subject you to civil and criminal penalties.
The Company grants you a limited, non-exclusive, non-transferable license to access and view the Content strictly for your personal, non-commercial use, in accordance with these Terms.
Intellectual Property of Service Provider’s Content
You grant to us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide right and license necessary to display, reproduce, disseminate, and otherwise use your Content in connection with the Platform.
Intellectual Property Violations
We uphold the importance of intellectual property rights and expect our Service Providers and customers to do the same. We reserve the right, at our discretion, to suspend access to or terminate the accounts of those who violate the intellectual property rights of others on our Platform. Should you believe that your work has been replicated or utilized in a manner that infringes upon your intellectual property rights within our Platform, please submit a report through the contact form available on our Website.
Feedback
If you provide the Company with Feedback, the Company may use it freely, including incorporating it into the Services.
By submitting Feedback, you grant the Company a perpetual, irrevocable, royalty-free, sublicensable, and transferable license to use, modify, publish, and distribute it for any purpose.
Privacy
Our collection and use of personal information are governed by our Privacy Policy. In the course of providing the Services, we may send you certain communications, including service announcements and administrative messages. These communications are an integral part of the Services and, as such, you may not be able to opt out of receiving them.
Limitation of Liability
Under no circumstances will the Company be made responsible or liable for any direct, indirect, punitive, incidental, consequential, or special damages that arise from or are in any way related to the use of this Website and any information provided by the Website.
We disclaim all liability for any third-party websites, products, or services that you access or use in connection with the Platform.
THE COMPANY AGGREGATES DIRECT DAMAGES RESULTING FROM THE DAMAGE SHALL BE LIMITED TO THE GREATER OF 100 US DOLLARS OR THE AMOUNT PAID BY YOU FOR THE SERVICE PRECEDING THE CLAIM.
In jurisdictions where limitations of liability are not fully enforceable, this limitation shall apply to the greatest extent permitted by applicable law.
Disclaimers
The Website is provided on an “AS IS” and “AS AVAILABLE” basis. The Company makes no warranties, express or implied, including but not limited to warranties of fitness for a particular purpose, or non-infringement.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service.
Some jurisdictions do not allow the exclusion of implied warranties or limitations on statutory rights. In such cases, these exclusions shall apply to the maximum extent permitted by law.
Termination
These Terms and your access to the Services may be terminated in the following circumstances:
- By you, at any time, through the cancellation option in the Services;
- By the Company, effective at the next Renewal Date;
- By the Company immediately, if you breach these Terms or use the Platform in a way that has or may negatively reflect on or affect us, our prospects, or our customers.
Upon termination, your right to access the Website, Services, and Content will cease.
Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the United States, without giving any regard to its conflict of law principles. The parties agree to use their best efforts to settle any Dispute directly through consultation and good faith negotiations.
Export Compliance
You agree that your use of the Website or Services will comply with all applicable export and import laws and regulations of the United States and other jurisdictions (“Export Control Laws”).
You represent and warrant that (a) it is not a citizen of, or located within, a country or territory that is subject to comprehensive U.S. trade sanctions or other significant trade restrictions (including, without limitation, Cuba, Iran, North Korea, Sudan, and Syria); (b) it is not identified on any government restricted party lists; and (c) that you acknowledge that the Website or Services may not be available in all jurisdictions.
Severability
If any provision of these Terms is found to be invalid or unenforceable, it shall be interpreted to fulfill its intended purpose to the greatest extent permitted, and the remaining provisions shall remain in full force and effect.
Waiver
The failure to enforce any right or provision under these Terms shall not constitute a waiver of that right or provision, nor shall it affect a party’s ability to enforce it in the future.
Changes to These Terms
The Company may update these Terms at any time. The most recent version will always be posted on this page. We encourage you to review these Terms periodically. Continued use of the Website constitutes acceptance of the revised Terms. If you do not agree with a modification to these Terms, you should not use the Platform.
Contact Us
If you have any questions about these Terms, please contact us through the contact form available on the Website.
Updated: Oct 31, 2025